Frequently Asked Questions about our Web Design Services

Frequently asked questions about our web design services

Some of the most common questions we are asked are listed below. If you can't find an answer to your question here, then please feel free to contact us using our contact form.

About our web design services


Domain names and website hosting



About our web design services

How much does a website cost?

What your website will cost will depend, to a great extent, on what you want (number of pages required, functions on the website, CMS...) - as every website is unique, the time involved in one can vary considerably compared to another. This is why we offer a free price quote so we can give you an estimate as to how much the project will cost.


If I ask for a quote, what happens next?

- We call you to discuss your project within 24 hours and provide you with a quotation.
- We meet with you to learn more about your business and target audience, find out your exact requirements and goals.
- We analyse your requirements and make recommendations to achieve your web design objective.
- Drawing from the information gathered up to this point, we create design visuals, along with detailed information about the website: once you are happy with our proposal, the development can begin, eg coding the actual, functional site and adding the functionalities (enquiry form, shopping cart, etc).
- The last phase is to thoroughly test the website to ensure that it is error free.

For a free, no obligation website design quote or more information about web design options please call us on 01275 544 376 or send an email through the contact page.


How long will it take to design my website?

This largely depends on what is involved, as well as how soon you, as the client, are able provide us with the essential documents, such as copy and pictures. A simple brochure site can be up and running in 1 or 2 weeks. More complex projects can take longer. When we know your exact requirements, we will send you a contract with a realistic end date.

We know that project deadlines are very important : we will always do our utmost to meet them.


Do you use pre-made templates?

No, we never use pre-made templates because with pre-made templates, your site would end up looking like hundreds of others sites on the internet.
At Clifton Web Design, we create each and every website from scratch, so every design we create will be unique.


What is a content management system (CMS)?

CMS stands for Content Management System. CMS are designed to simplify the publication of web content to websites and make changes instantly using any computer with an internet connection. Additionally, CMS allow content creators to easily edit and organise a website in a collaborative manner.


Which tools and techniques do you use?

We believe in the importance of hand-coding websites, as it gives us more precise control over every aspect of the site. We code using W3C compliant code and we don't use (deprecated) tables but only CSS. By keeping most of the code on a separate file, this ensures your website is standard compliant (a legal requirement sometimes), loads faster and that your pages are clear and easy to update.


How are our payments taken?

Once a final price for any work is agreed, we ask for a 50% deposit up front with the balance payable on completion of the work.


Will I own the finished product?

Yes. All we ask is the right to post screenshots and a description of your site in our portfolio.


Are there any hidden costs?

There are no hidden costs: we agree a fixed price with you, which means you know exactly what you will pay. Quotes are always given before we start any work, and costs are clearly documented. The only time we would charge additional fees would be in the instances where a client requests a new page or some additional material or images for the website after work has commenced. Charges for additional work such as this are always given before the work starts.


I don't live in Bristol/the South West: can I use your services?

Yes. By using the Internet, email and the telephone, we can communicate effectively with clients in any location.



Website hosting, domain names and site updates

What is a domain name?

A domain name is a unique address which points to your website. Eg. www.cliftonwebdesign.co.uk. Many personal sites use only the domain name of their Internet Service Provider (ISP) but we strongly recommend you get your own domain name if your site is a commercial enterprise.


How do I register my domain name?

First, you will need to check if the domain name you are looking for is available to be registered : you can use Nominet's free on-line search facility - called WHOIS - in order to determine whether a domain name is available and, if not, the organisation or person to whom it is registered, and at what time that registration was made.
Alternatively, most web hosting companies allow you to do the same checking before you get a web hosting package which will be associated with the domain name you have chosen.

If you need help choosing the right domain name for your business, we'll be happy to advise.


What is Web Hosting?

Web hosting is the process of renting some web space in order to publish your website online. Web hosting companies offer several web hosting packages. We will help you to determine which one is the best for your requirements.


Do you provide Web Hosting?

We do not provide web hosting ourselves. Quite a lot of web design companies who "offer" web hosting are re-sellers who use the services of a dedicated web hosting company. It is also possible that a design company may not have the technical expertise needed to ensure total reliability. We believe that our clients should have complete control over their website, which means a separate web hosting contract between the client and the host, which doesn't tie you to particular website design company. We will be happy to help you to determine which web hosting company and which web hosting package is the best for your requirements.




free web design quote

contact our web design agencyFor a free, no obligation website design quote or more information about web design options please call us on 01275 544 376 or send an email through the contact page.



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