Web Design FAQ


Frequently asked questions about our web design services.

Do I need a website?

If you are serious about growing your business, then yes you do need a website. A high quality website design enables you to stand out from your competitors, encourages each visitor to your website to become your new customer and delivers more business results.

Do you redesign existing websites?

Yes, our Bristol web designers can certainly redesign your existing website. Call us on 01275 544 376 for a free no obligation chat. If you prefer, you can email us at [email protected] or use our enquiry form.

What kind of businesses do you work with?

We work with a wide range of businesses and industries, including accountancy business and consulting, charities, education, environment, finance, hair and beauty, health sector, hospitality and food, leisure and sport, marketing and PR, media and internet, property and building, recruitment and retail.

How long has Clifton Web Design been building websites?

We’ve been building websites since 2006. You can learn more about us on our about page.

How much does a new website cost?

Websites are quoted as a fixed fee, based on the size of the website as well as the complexity and functionality. Website design quotes are always given before we start any work, and costs are clearly documented.

I don’t live in Bristol: can I use your services?

Yes. By using conference tools such as Zoom, Microsoft Teams, Google Meet or Skype, we can communicate effectively with clients in any location.

If I ask for a web design quote, what happens next?

Before we start working together, we will have an initial chat on the phone or via Zoom to learn about your business and target audience, find out your exact requirements and goals. We will analyse your requirements, make recommendations to achieve your objectives and provide you with a written quotation. We will then put together a plan for your site, set a strategy and timeline.

Do you outsource your projects or send work overseas?

No. We are Bristol web designers and everything we do is 100% in-house in Bristol so we have full control.

Can you help me write content for the website?

Yes, we offer copywriting services.

Can you help me source photos for my website?

Yes, we will help you source quality stock photos from sites such as stock.adobe.com and shutterstock.com. We also have photographers available to produce custom photography for your website.

Will my website work on smartphones and tablets as well?

Yes, all our websites are mobile-friendly.

What is the typical time frame for creating a website?

Each project is different, so the time frame depends on the functionality, design and size of the website. A brochure site can be up and running in 2 to 4 weeks. Large business websites (50+ pages) or complex projects take longer. During our initial chat with you, we will advise you of how long the process will take for your project and we will confirm this in our written quotation.

Will I own the finished product?

Yes, all we ask is the right to post screenshots and a description of your site in our portfolio.

How do I register a domain name for my web site?

A domain name is the address users type into a web browser in order to reach your website. First, you will need to check if the domain name you are looking for is available. For .UK domains, you can use Nominet’s free on-line search facility – called WHOIS – to determine whether a domain name is available and, if not, the organisation or person to whom it is registered, and at what time that registration was made. Alternatively, most web hosting companies allow you to do the same checking before you get a web hosting package which will be associated with the domain name you have chosen. If you need help choosing the right domain name for your business, we’ll be happy to advise.

What is web hosting?

Web hosting is the process of renting some web space in order to publish your website online (where your website lives). Web hosting companies offer various web hosting packages.

Which web host do you recommend?

We will help you to determine which one is the best for your requirements. The cost of a quality hosting account for a brochure website is usually between £12 and £20 per month. We currently recommend Siteground UK as they are UK based and their support is excellent.

What platform do you build your websites on?

Our websites are developed using WordPress, Drupal and our own full modular Content Management System.

Can I update my website myself?

Yes. The ability to update your website as and when is essential, not only in order to keep it up to date, but also to engage and retain your web audience. All our websites include a content management system (CMS) so you can update your content easily. We will show you how to update your website. We also provide a comprehensive guide accessible from the CMS dashboard.

Can you maintain my website?

Yes, we provide full website support packages which include website health checks, upgrades, regular backups and more.

Will my website be mobile-friendly?

Yes, all our website are fully responsive. Responsive web design is about making a website look good on all devices (desktops, tablets, and smartphones).