FAQ

I already have a site, but I want a new design. Can you help?

Yes, we can certainly redesign your web page. Call Clifton Web Design Bristol on 01275 544 376 for a free no obligation chat. If you prefer, you can email us at enquiry@cliftonwebdesign.co.uk

Why should I hire Clifton Web Design?

There are many reasons: here are 5 good reasons.

I don't live in Bristol / the South West: can I use your services?

Yes. By using the Internet, email and the telephone, our designers can communicate effectively with clients in any location.

How is the cost of a new website determined?

Websites are quoted as a fixed fee, based on the size of the website as well as the complexity and functionality. Quotes are always given before we start any work, and costs are clearly documented.

Are there any hidden costs?

There are no hidden costs: we agree a fixed price with you, which means you know exactly what you will pay. Quotes are always given before we start any work, and costs are clearly documented. The only time we would charge additional fees would be in the instances where a client requests a new page or some additional material or images for the website after work has commenced. Charges for additional work such as this are always given before the work starts.

Do I own my website?

Yes. All we ask is the right to post screenshots and a description of your site in our portfolio.

Can I update my site myself?

Yes. The ability to update your website as and when is essential, not only in order to keep it up to date, but also to engage and retain your web audience. All our websites include a content management system (CMS) so you can update your content easily.

What platform do you build your websites on?

Our websites are developed using WordPress, Drupal, Joomla or our own full modular CMS. Read more about content managed websites.

Do you outsource your projects or send work overseas?

No, we are Bristol based web designers and everything we do is 100% in-house in Bristol so we have complete control.

Will my website work on mobile devices like phones and tablets?

Yes. We design and develop all our websites to work responsively across all screen sizes.

Do you provide web hosting?

We do not provide web hosting ourselves. Many web design companies who ‘offer’ web hosting are re-sellers who use the services of a dedicated web hosting company. It is also possible that a design company may not have the technical expertise needed to ensure total reliability. We believe that our clients should have complete control over their website, which means a separate web hosting contract between the client and the host, which doesn’t tie you to particular website design company. We are always happy to help you to determine which web hosting company and which web hosting package is the best for your requirements.

Which web host do you recommend?

Web hosting is the process of renting some web space in order to publish your website online. Web hosting companies offer several web hosting packages. We will help you to determine which one is the best for your requirements. The cost of a quality hosting account for a brochure website is usually between £12 and £20 per month. We currently recommend Siteground UK as they are UK based and their support is excellent.